Nimble Beauty Troubleshooting

Yes, all of our tutorial videos from pairing your Nimble to priming the capsules can be found here!

Is there a tutorial library?

Be sure to have removed the Secure Shipping System and paired your Nimble with your app first. Then you can watch this video on how to start your manicure!

How do I start my manicure?

Every time you start a manicure, the Nimble expects to paint 10 fingers. And sometimes people stop their Practice manicure after 1 or 4 fingers. Your Nimble will still be in Practice mode for this reason. You will need to finish all 10 fingers and let the Nimble complete (do nto stop it) and then once it is done your app will update that you've completed your Practice manicure and you will now have access to the Express & Signature manicure options! 

PS our Practice manicure is just our Signature manicure

My app still wants me to do my Practice manicure

When this happens, usually it is becuase the Paint button (middle button) was held down for too long. Unless you received an Error message with a number next to it, you should be able to pick right back up and start again. Please note right now our Nimble does not remember where it left off. So depending on what stage you were at you may need to remove the polish and then start over again. If you were able to get to the top layer being applied to some fingers, then you can insert the unpolished nails and continue on and simply stop the manicure once done.

Get more information

Nimble Device Help

Nimble Polish Capsules Help

Nimble App Help

Nimble App Error Guide